Shipping Policy – Noorfatimatextiles.com

At Noor Fatima Textiles, we want your shopping experience to feel smooth from start to finish — including fast, safe, and reliable shipping. Below is everything you need to know about how your orders are packed, shipped, and delivered.

1. Order Processing Time

We usually take:

  • 1–3 business days to process and prepare your order.

  • Orders placed on weekends or public holidays are processed on the next working day.

If there’s ever an unexpected delay, we’ll notify you right away.

2. Shipping Methods & Delivery Times

Delivery time depends on your location and the shipping option you choose at checkout.

Typical delivery timelines:

  • Local/National Shipping: Arrives in 2–7 business days.

  • International Shipping: Arrives in 7–21 business days (varies by country).

Please note: These are estimated timelines. Weather, customs, strikes, or courier delays may affect actual delivery times.

3. Shipping Charges

Shipping fees are calculated at checkout based on:

  • Your location

  • Weight or quantity of items

  • The shipping method selected

From time to time, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped:

  • You’ll receive a tracking number via email or SMS.

  • You can use this to follow your package in real time through the courier’s website.

If your tracking info isn’t updating, give it 24–48 hours — sometimes the courier takes time to scan packages.

5. Incorrect or Incomplete Address

Please double-check your delivery details before confirming your order.

If an order is returned to us due to an incorrect or incomplete address:

  • We can reship it, but additional shipping charges may apply.

If you notice a mistake in your address, contact us immediately so we can update it before dispatch.

6. Customs, Duties & Taxes (For International Orders)

International customers may have to pay duties, taxes, or customs charges depending on their country’s regulations.

  • These fees are not covered by Noorfatimatextiles.com.

  • They must be paid by the customer at the time of delivery.

7. Damaged or Lost Packages

We take care to pack your order securely, but if something goes wrong:

Damaged parcels:

If your item arrives damaged, please contact us within 48 hours with photos.

Lost parcels:

If the courier confirms your package as lost, we’ll work with you to arrange a replacement or refund.

8. Split Shipments

If your order contains multiple items, we may ship them separately to speed up delivery.
If this happens, you’ll receive tracking information for each shipment.

9. Delivery Delays

We always try to deliver on time, but delays caused by couriers, weather, customs, or holidays are outside our control.
Thank you for understanding!

10. Contact Us

Have questions about your order or shipping? We’re here to help!

Email: Info@noorfatimatextiles.com
Phone/WhatsApp: 03226364558
Address:Sitara Plaza Lal Mil Factory Area Faisalabad